How To Get Refund From Expired Touch N Go Card

Select E-Wallet as Refund Payment Method Select Refund Request. MyKad Passport Police Army Others.

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To get your money back quicker Touch n Go has revealed a faster eRefund process for those that have a verified Touch n Go eWallet account.

How to get refund from expired touch n go card. Card Termination Step 4. Your card deposit is refundable upon the termination of your old touch n Go card provided the card is in good physical condition. Go to any center along the highway.

They can extend your card expiry for another decade. For further assistance please get in touch with us via. A Touch n Go card has a lifespan of 10 years and its expiry date is printed on the back.

Whilst the remaining balance of RM5 will be credited to your card as the card reload value. For loststolen Touch n Go card e-Refund requests the amount eligible for refund will be based on the available card balance on the date of the e-Refund form submission. Your last top-up was made online over the phone or via auto top-up.

You cannot refund to a different credit card. The FAQ also states that RM530 will be deducted every 6 months if the card remains dormant so if the card is dormant for too long it maymay not have money left in them. The balance in the existing card would be transferred into the new card.

Refund payment will be processed within thirty 30 days from the date of submission of the refund request. E-Refund requests will be processed within 30 days from the date of submission. If a card has reached its expiry date customers can visit the nearest Touch n Go customer service counter where a new card will be issued.

An expired go card cannot be used for travel. Key in your Card Serial Number MFG No and your IC No Step 3. Go to their customer service counter they can refund and I think they can activate your card again.

In most cases you will be able to get a refund by going to a Touch N Go service centre counter for example the one beside Penang Bridge toll plaza or beside other toll plazas. Unfortunately we cant reclaim the money and issue the refund to a new card for you. If your account is closed or youve had a replacement card and the refund still isnt appearing in your account after 15 days please contact your card issuer.

Format for MyKad digit only. Your Touch n Go card may be inactive because. Or the card will be inactive upon expiring after 10 years dormant no usage within 12 months has been added to another wallet If a.

If youve completed the e-KYC electronic Know Your Customer process you can get refunds to your eWallet. Stay tuned as we will update this article once more information on the upcoming Touch n Go e-wallet is available. If you have balance money in your expired card you have the option to either get a refund or to transfer the balance to your new card without any extra costs If you want a refund log a Refund request here.

You must use this option if any of these apply. The bank will reject the refund to the outdated card and the funds will be returned to our payments processor If your card is no longer valid having expired or been cancelled we strongly recommend reaching out directly to your bank. You will receive your refund amount into your Malaysian bank account or Touch n Go.

Directly into your bank account. If you will no longer be using the card you can return it to TnG counters and get your unutilised card balance refunded but this is subject to the terms conditions. If the cardholder has not yet seen the refund on their account please advise them to contact their financial institution by calling the phone number on the back of their card.

Your go card expired more than 255 days ago. If your card has a deposit of RM15 we will transfer RM10 from you deposit to a new Touch n Go card as the card price. In case you didnt know PayDirect allows you to pay for toll using your eWallet balance when you use your card on the Touch n Go and SmartTAG lane.

Done and you will receive an email. From your card top-up receipts refer to table below Existing channels to check for card expiry are as follow. - Required Fields Card Serial Number MFG No.

When u go in via 2nd link passed by the first toll that they charged Rm 1080 and drive towards second toll that will charge u Rm 230 immediately pls keep left and on the left side there is a big T n Go signage that is their office. Complete the balance transfer and refund form PDF 180KB. Your card balance is more than 50.

Place your ez-link card on the card reader and select Card Details option for Add Value Machine or Check Card option for General Ticketing Machine. I kena one time but after the staff do something to my card then ok again. Refunds must go back to the card used for the original transaction.

If you wish to continue using your card you have 255 days from expiry to change the expiry date request a refund or a balance transfer. When speaking with them youll want to mention the date of the refund as well as the amount refunded. ID Type.

They closed at 730 pm. If this does not occur within the 255 day grace period the card will be cancelled with any remaining card balance and deposit transferred to TransLink. Theyll be holding the funds for you and will be able to arrange a transfer to your new account.

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How To Get A Refund For Your Touch N Go Card Step By Step August 2021 Mypromo My